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Voice

Improve the flexibility and resiliency of your voice network, ensuring your teams and customers remain connected.

Connect to on-premise voice services.

Empower your teams to collaborate with on-premise voice solutions that give you more flexibility, security, and control. We’ll ensure you get the most out of your solution with a great range of optional add-ons and features.

We offer simple integration with existing infrastructure that’s ready to migrate to cloud-based voice and calling solutions when you are.

Our team of experts will design a solution that meets your needs and can help plan your transition from start to finish, no matter how complex your existing set up may be.

SIP Trunks

Enables businesses to access high-definition voice services through the Public Switched Telephone Network (PSTN) over an active internet connection. It’s a future-proof solution that allows you to easily switch to a cloud-based system.

Key features
Delivered over our network or any other compatible network in Australia
Hosted in the Vocus cloud and powered by Cisco BroadWorks, offering advanced features
Ensure you stay online with business continuity options

SIP Voice Connect

Connects businesses and contact centres with large call volumes and high-capacity requirements to the Public Switched Telephone Network (PSTN) over a dedicated IP network to access high-definition voice services.

Key features
Suits medium businesses to large enterprises that require a minimum of 60 voice channels
Business continuity options to ensure customers can always contact you
No interference with established PBX features

National Inbound Services

Provides businesses with a single point of contact, an easy phone number for customers to use, and better management of the inbound calling experience.

Key features
Intelligent routing features, including interactive voice response (IVR) services
Manage, configure, and test your routing options with INFlow Editor
Monitor your services with intelligent network reports

Get in touch with our team today

Call us on 1300 88 99 88 or fill out a contact form to find out how Vocus can help your business.