Business Phone Systems & Collaboration Solutions

Business communications built for modern work

Replace legacy phone systems with flexible, cloud‑based communications that support how your teams work today.

Support connectivity anywhere

Support office, remote and mobile teams with cloud calling, messaging and video collaboration that works wherever your people are.

Professional customer experience

Ensure customer calls and meetings are answered reliably, with consistent business‑grade communications across every interaction.

Simplify your communications stack

Move away from ageing PBX hardware and multiple tools by consolidating voice and collaboration into modern platforms.

Scale as your business grows

Add users and capabilities as your needs change without complex upgrades.

Explore our voice & communications solutions

Select a voice‑focused phone system or a unified collaboration platform depending on how your business communicates.

BizPhone

A cloud‑based business phone system that replaces traditional PBX and supports reliable VoIP calling for small to medium businesses.

Key features

Fully managed service with handsets
Web‑based call management portal
Predictable monthly calling costs

Learn more

Vocus Collaborate

A unified communications platform combining voice, video meetings, messaging and collaboration in one easy‑to‑use solution powered by Zoom.

Key features

Business voice and team messaging
Web‑based call management portal
Zoom AI Companion included

Learn more

Built for how modern businesses communicate

Who Voice & Collaboration solutions are designed for, and where they deliver the most value.

Small to medium businesses

Designed for Australian SMBs that need professional communications without the cost and complexity of traditional phone systems.

Stock image of Collaboration-Business-Workers-All-Watching-Screen-Meeting

Hybrid and remote teams

Supports teams working across offices, home and on the road, with cloud‑based voice and collaboration that works anywhere.

Photo of female Contact centre support worker with headset on at her desk talking to someone. Office environment

Customer experience driven businesses

Ideal for businesses that rely on calls and meetings to serve customers, manage enquiries and maintain a professional presence.

Our voice & collaboration technology partners

Call 1300 889 988

Frequently Asked Questions

Answers to common questions about business phone systems and collaboration solutions.

What is a business phone system?

A business phone system is a professional voice solution designed for organisations, offering features such as call handling, extensions and multi‑device support.

What is the difference between BizPhone and Vocus Collaborate?

BizPhone focuses on cloud‑based business voice, while Vocus Collaborate provides a unified platform for voice, video meetings, messaging and collaboration.

Are these solutions suitable for small businesses?

Yes. These solutions are designed specifically for small to medium businesses needing business-grade, scalable communications.

Can these solutions support remote and hybrid teams?

Yes. Both solutions support users working from the office, home or on the move using cloud‑based platforms.

Do I need new hardware to use these services?

Some solutions include managed handsets, while others support softphones and mobile devices depending on the product selected.

How do I choose the right solution for my business?

If you primarily need business calling, BizPhone may be suitable. If you want voice, video and collaboration in one platform, Vocus Collaborate powered by Zoom may be a better fit.