Key features
BizPhone helps small businesses modernise voice communications while keeping costs predictable and management simple.
Predictable call costs
No PBX hardware required
Supports flexible working
Advanced call handling
Choose a plan
Choose from our simple, flexible business calling plans without PBX complexity.
Who BizPhone is for
Small to medium businesses
Businesses replacing legacy PBX or ISDN
Multi‑site small businesses
Service‑led and customer‑facing teams
Moving to cloud voice (VoIP)
Supporting remote or hybrid work
Reducing telecom costs and bill shock
Scaling phone systems as the business grows
Available features
Explore a BizPhone plan today and submit an enquiry.
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SoftPhone |
Standard |
Cordless |
Premium |
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Standard local and national calls included |
✓ |
✓ |
✓ |
✓ |
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Unlimited calls to mobiles in Australia |
✓ |
✓ |
✓ |
✓ |
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Port-in existing numbers* Enables a user to keep their existing phone number/s and transfer, or ‘port’ it to their new BizPhone service. *Subject to participating carriers |
✓ |
✓ |
✓ |
✓ |
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Voicemail to email Enables a user to send their voicemail to a nominated email address. |
✓ |
✓ |
✓ |
✓ |
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Complimentary Hunt Group^ A Hunt Group allows users to distribute any inbound calls to a nominated sub-group of users. ^One Hunt Group included free per customer. Must have a minimum purchase of 3 user plans. Additional Hunt Groups can be purchased at additional cost of $7.95 per month per additional group. |
✓ |
✓ |
✓ |
✓ |
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Complimentary Auto Attendant^^ Auto Attendant is an auto receptionist that answers the phone with a personalised message and provides options to callers. ^^One instance of Auto Attendant included free per customer. Additional instances are available at an additional cost of $7.95 per month per instance. |
✓ |
✓ |
✓ |
✓ |
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Call forward unreachable (“disaster recovery”) Enables a user to redirect calls to another destination when the intended recipient is unreachable. |
✓ |
✓ |
✓ |
✓ |
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Busy lamp field Enables a user to receive the call state information on monitored users. |
X |
✓ |
X |
✓ |
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Speed dial codes Enables users to dial single digit codes to call up to eight different nominated numbers. |
✓ |
✓ |
✓ |
✓ |
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Video Calling |
✓ |
+ |
+ |
+ |
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Instant Messaging/Chat (Multi-party) |
✓ |
+ |
+ |
+ |
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File Sharing/Screen Sharing |
✓ |
+ |
+ |
+ |
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Whiteboarding/Annotation |
✓ |
+ |
+ |
+ |
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Space Meetings |
✓ |
+ |
+ |
+ |
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Personal Meetings |
✓ |
+ |
+ |
+ |
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Available on 0, 12, 24, 36 or 48 month terms |
✓ |
✓ |
✓ |
✓ |
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+ : Available through BizPhone App (with Webex)
| Feature | Details |
| Call Forward | Enables a user to redirect calls to another destination. |
| Call Waiting | Enables a user to answer a call while already engaged in another call. |
| Call Transfer | Enables a user to transfer the caller to a third party. |
| Do Not Disturb | Enables a user to set their station as unavailable so that incoming calls are given a busy treatment. |
| Simultaneous Ring | Enables a user to have multiple phones ring simultaneously when any calls are received on their BizPhone phone number. |
| Call Park | Enables a user to put a call on hold on one BizPhone handset and continue the call from another BizPhone handset. |
| Sequential Ring | Enables a user to define a list of phone numbers that are alerted sequentially for incoming calls that match specified criteria. |
| BizPhone App (with Webex) | $4.95/mth |
| Receptionist App | From $44.95/mth |
| Call Queuing | From $19 Setup + $9.95 monthly user fee, per queue |
| Additional Hunt Groups | $7.95/mth per group |
| Additional Auto Attendants | $7.95/mth per attendant |
| Number Blocks | From $11 per month for 10 number block |
Frequently Asked Questions
Answers to the most common questions about Vocus BizPhone.
BizPhone is a cloud‑based business phone system that replaces traditional PBX hardware with VoIP calling.
No. You can use desk phones or softphone apps on desktop and mobile devices.
Yes. Most business numbers can be ported to BizPhone, subject to eligibility.
Yes. Users can make and receive calls from anywhere using an internet connection.
Calls can automatically divert to mobile devices using built‑in disaster recovery features.
Plans may include unlimited local, national and mobile calls, depending on the selected plan.
BizPhone is designed for small to medium businesses rather than complex enterprise environments.