Managed Detection & Response (MDR)

Key features

Vocus Managed Detection & Response continuously monitors your environment, detects suspicious activity and helps you respond quickly to cyber threats.

Centralised threat detection through SIEM

A dedicated SIEM platform aggregates, correlates and analyses security events across multiple systems, providing a single view of threats across your environment.

24/7 Australian‑based Security Operations Centre

Continuous monitoring and analysis delivered by an onshore SOC, helping to ensure threats are identified and assessed at any time, day or night.

Expert-led investigation and response guidance

Security analysts investigate alerts, validate incidents and escalate with clear response recommendations to support faster, more confident action.

Smarter detection with machine learning

Machine learning and anomaly detection reduce false positives by correlating events across security logs, helping surface genuine threats earlier.

When organisations turn to Managed Detection & Response

Complex enterprise environments

Organisations with multi‑site, hybrid or cloud‑based environments that require continuous visibility across infrastructure, applications and users.

Teams without an internal SOC

Mid‑market and enterprise organisations that don’t have the resources or scale to operate a 24/7 in‑house security operations centre.

Security‑conscious industries

Businesses handling sensitive data or operating in regulated environments where rapid threat detection and response is critical.

Overstretched IT teams

Internal teams spending too much time reacting to alerts instead of focusing on strategic initiatives and business priorities.

Choose the level of protection that fits your environment

Managed Detection and Response

MDR Essentials

Key features

Core 24/7 monitoring and threat detection
Log aggregation and analysis
Security incident investigation

Managed Detection and Response

MDR Premium

Everything in Essentials, plus:

Key features

Deeper threat intelligence and analysis
Broader log source coverage
Enhanced response guidance

How it works

Continuous monitoring, backed by local expertise

Vocus MDR collects and analyses real‑time security data from across your environment, combining your existing log sources with threat intelligence to detect and investigate potential incidents.

1

Collect

Vocus MDR collects logs from across your infrastructure, network, security tools, cloud and applications.

2

Detect

Vocus MDR then detects suspicious activity using correlation and anomaly analysis.

3

Investigate

Vocus onshore security analysts will investigate the alerts and potential threats.

4

Advise

If there is a threat, Vocus MDR will notify and guide your team with clear response recommendations.

On-Demand Webinar

Introducing Vocus Managed Detection and Response

Learn about the cybersecurity trends facing businesses today, how Vocus MDR works and a day in the life with Vocus MDR, and the key benefits of working with Vocus. Speakers are Gareth Cleeves, Senior Product Manager, Vocus and Stephen Mullaney, Security Sales Specialist, Vocus.

Call 1300 889 988

Frequently Asked Questions

Learn how MDR works, what it covers and whether it’s right for your organisation.

What is Managed Detection and Response (MDR)?

MDR is a cybersecurity service that continuously monitors systems, detects threats and helps respond to security incidents

How quickly are threats detected?

The service can detect, investigate and notify potential security threats in under 30 minutes for P1 criticial security incidents or critical changes.