About the register
This register records unplanned significant local outages and major outages that have impacted Vocus Group Limited owned networks over the past two years (from 31 March 2026). For completeness, it includes unplanned outages affecting networks operated under Vocus, PIPE, and Vision Networks (operated by PIPE). For historical outage information related to third-party carrier networks used by Vocus, please visit:
For information about active outages, please visit our Current Outages page.
Reference
INC000018649878
Outage type
SLO
Start date and time of outage
16:04 AEDT 02/04/2026
End date and time of outage
23:09 AEDT 02/04/2026
Duration of outage
7 hours 5 minutes
Affected suburb(s)/towns
Geelong
Affected State(s)/Territories
Victoria
Affected postcode(s)
3213, 3218, 3219, 3220
Types of services affected
HFC
Number of service affected
2266
Number of premises affected
—
Carrier or carriage service provider responsible for resolving outage
Vision Network (Operated by PIPE)
Cause (high‑level)
Truck carrying excavator hit the fibre causing a break
Cause (related to a natural event or weather)
No
Additional information
—
Date entry first published
16:28 AEDT 02/04/2026
Date entry last rectified
00:05 AEDT 03/04/2026
Reference
INC32394461
Outage type
SLO
Start date and time of outage
04:23 AEDT 01/04/2026
End date and time of outage
09:27 AEDT 01/04/2026
Duration of outage
5 hours 4 minutes
Affected suburb(s)/towns
Traralgon
Affected State(s)/Territories
Victoria
Affected postcode(s)
3844
Types of services affected
Regional & remote Transmission and NBN services
Number of service affected
5879
Number of premises affected
—
Carrier or carriage service provider responsible for resolving outage
Vocus
Cause (high‑level)
Fibre cut within 3rd party (Victrack) Network
Cause (related to a natural event or weather)
No
Additional information
—
Date entry first published
06:15 AEDT 01/04/2026
Date entry last rectified
11:45 AEDT 01/04/2026