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    Case study: Whitsunday Regional Council

    Enhancing Connectivity for Whitsunday Regional Council

    Overview

    Whitsunday Regional Council, covering nearly 30,000 kilometres, faced significant connectivity challenges, especially in remote areas. The council's jurisdiction stretches from Airlie Beach to Bowen, Collinsville, and further into the mining regions. The need for a robust communication system was paramount to support work crews operating across this vast area.

    Whitsunday Regional Council

    • Industry: Local government council supporting North Queensland
    • Solution: Vocus Satellite Starlink

    Challenges

    The council experienced a shortfall in connectivity, particularly in the western parts of the region where 4G connectivity was unavailable. Effective communication was vital for operations in these isolated areas.

    Solution

    Whitsunday Regional Council partnered with Airbridge Networks and Vocus to implement Starlink satellite technology. This collaboration provided 50 Starlink units for vehicle fleets and 20 fixed services for critical locations such as airports, jetties, and animal welfare centres.

    Implementation

    Along with its partnership with Starlink and Airbridge, Vocus provided a unique experience by understanding the specific needs of rural and regional customers. The Starlink technology proved to be a game-changer, enhancing connectivity for both home and work environments.

    Impact

    The implementation of Starlink technology significantly improved connectivity for Whitsunday Regional Council. This advancement not only enhanced communication for work crews but also provided critical support for emergency services, such as the State Emergency Service, during cyclones. The council's forward-thinking approach demonstrated their commitment to the community and the well-being of their employees.

    Conclusion

    The partnership between Whitsunday Regional Council, Airbridge Networks, and Vocus successfully addressed the connectivity challenges faced by the council. The deployment of Starlink technology has made a substantial impact on the community, ensuring reliable communication and enhancing the overall quality of life for residents and workers alike.

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