More Power in your hands
Business Connect provides a flexible communication solution that combines voice, video, chat, and collaboration tools, all accessible from any device. No need for onsite servers or hardware-just streamlined, efficient communication
Efficient, affordable, flexible communication
Flexible seat options
Choose different seat types for each user based on their specific feature needs.
Seamless Microsoft Teams integration
Handle calls directly within Microsoft Teams, no app-switching needed. Plus, if Teams is down, you can still make and receive calls via our Vocus Webex App and Hub.
Mobile & Desktop app
In a competitive business environment, phone calls remain essential for connecting with partners and customers. Business Connect ensures clear communication and helps build key relationships through reliable voice services.
Only pay for what you need
Select the number of voice lines based on your call volumes, avoiding unnecessary costs. Each line supports 1 outbound and 3 inbound calls, minimising missed calls and maximising efficiency.
Call Centre
Place calls in scalable Queues with unique on-hold messages. Access Basic, Standard, or Premium Queues based on the seat, featuring auto-answer, overflow paths, geographic routing, scheduling, and more.
Analytics
Monitor customer interactions to enhance their experience. Measure team performance, identify trends and opportunities, and respond swiftly to any issues.
Understanding Business Connect
Business Connect brings enterprise-level communication to small and medium-sized Australian businesses, enhancing customer experience and streamlining operations.
Collaborate and stay connected from anywhere, using any device-whether it’s a PC, tablet, smartphone, or desk phone.
Our solution includes making and receiving calls, video meetings, and messaging. It also provides essential features to boost productivity, improve customer engagement, and support flexible work environments.
Key features include customisable seats, unique voice lines, free call management tools, Microsoft Teams integration, detailed analytics, scalability, and flexible seat adjustments without fees.
Unlock the power of Business Connect
Tailored to your needs
Only pay for the features you need with our optional value added services. With Business Connect, you can mix and match seat types across users, and there are no fees or penalties to upgrade.
Ideal for flexible workforces
Advanced Call Routing and Call Queues allow calls to be routed to any team member, anywhere. With less time spent in the office, teams can rely on messaging for quick communication, updates, and collaboration, no matter where they are.
The importance of voice
In a competitive business environment, phone calls remain essential for connecting with partners and customers. Business Connect ensures clear communication and helps build key relationships through reliable voice services.
Cost-effective solutions
Integrated communication tools not only enhance productivity and collaboration but also save your business money. By consolidating multiple services into one cloud-based solution, you reduce the need for separate onsite servers (PBX), hardware, and maintenance, - leading to significant cost savings.
