Vocus today launched its business-focused mobile virtual network operator (MVNO), Vocus Mobile, directly challenging the major network operators that have dominated business mobile services.

"Vocus now offers comprehensive connectivity solutions across all key business requirements – international and national fibre, private 4G/5G networks, LEO satellite and mobile," said Jarrod Nink, Chief Executive, Enterprise & Government, Wholesale & Infrastructure, Vocus.

"This isn't just about adding mobile services – it's about fundamentally changing how enterprises think about telecommunications procurement with the powerful combination of a full range of services from a single provider and digital-first service management."

Jarrod Nink, Chief Executive, Enterprise & Government, Wholesale & Infrastructure, Vocus.

Powerful self-service capabilities put you in control

Vocus Mobile's self-service tools let businesses manage their mobile fleets without calling support or submitting a ticket and waiting. This can cut administrative time significantly.

"For too long, many Australian businesses have had to choose between major network operators with limited self-service fleet management tools, expensive partner-managed services or consumer MVNOs that fall short of enterprise needs."

Jarrod Nink, Chief Executive, Enterprise & Government, Wholesale & Infrastructure, Vocus.

"Vocus offers a configuration portal that is simple to use yet powerful – we give customers direct control to get things done, rather than requiring them to file a ticket and wait.”

The launch of Vocus Mobile reflects a broader shift in how businesses approach service management: companies are increasingly demanding digital-first solutions that put control back in their hands rather than forcing them through traditional support channels.

Vocus has implemented one of Australia's most advanced business mobile fleet management platforms, enabling enterprises to perform complex tasks that traditionally required lengthy phone calls or service requests with delays to action.

The platform includes direct submission of number porting for multiple services simultaneously, bulk SIM ordering, activation of hundreds of SIM cards at once and automated service cost centre allocation – capabilities that significantly streamline enterprise mobile management.

IT teams can also configure global roaming settings across entire fleets or on individual services and receive usage alerts, helping to prevent bill shock – a persistent problem in enterprise mobile management where unexpected roaming or data charges can cost businesses thousands of dollars monthly.

These capabilities address pain points that have plagued enterprise mobility management. Customers can now do in minutes what, in many cases, took hours or days in the past. The level of control and automation available is a significant step forward for enterprise mobile management.

Seamless SIM fleet transfer into Vocus Mobile

Vocus provides assistance to customers to transition their mobile service fleet to Vocus, reducing what can otherwise be a large and complex task for IT teams to manage.

Unlike many competitors that charge additional fees for advanced fleet management capabilities, Vocus includes comprehensive portal access at no extra cost, potentially saving large businesses thousands of dollars annually in management fees.

Tailored pricing and national coverage

Pricing for Vocus mobile services is tailored according to the exact requirements of the business, including the number of services required, the volume of data needed to be shared across all the SIMs and other factors. Vocus provides pricing to customers in response to requests for proposal and tenders.

Vocus Mobile provides coverage through the 4G/5G Optus mobile network.