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Giving IT teams their time back from mobile fleet admin
Posted on 04 Sept 2025 in Blog
By Vineesh Thadakamalla, GM Apps and Services
Have you ever spent 45 minutes on hold with your telco just to activate a single SIM card?
Many IT managers have war stories about waiting hours for simple mobile fleet changes. A new employee needs their number ported. Roaming settings need updating before a business trip. Usage alerts require configuring to prevent bill shock.
These basic tasks shouldn't require lodging tickets and waiting days for action.
The current landscape
Many Australian businesses manage mobile fleets through one of three options: major network operators with limited self-service tools, consumer Mobile Virtual Network Operators (MVNOs) that don't quite meet enterprise requirements, or expensive third-party management platforms.
None of these really solve the core issue - IT teams spending valuable time on administrative tasks instead of strategic initiatives.
What changes with Vocus Mobile
We've built Vocus Mobile around a simple principle: give businesses the tools to help manage their own mobile services efficiently.
The Fleet Management Portal handles complex tasks through a straightforward web interface – it can port multiple numbers in bulk within your account, activate SIM cards in bulk, configure fleet-wide roaming settings, and set custom usage alerts.
These functions work quickly without tickets or lengthy waiting periods. For larger migrations, we can provide additional support to ensure smooth transitions.
What this means for the market
This launch completes Vocus as a full connectivity provider. Businesses can now source NBN, fibre, low earth orbit satellite and mobile services from one provider.
More importantly, it introduces genuine competition in enterprise mobile services. While major network operators have maintained pricing power through limited alternatives, Vocus will tailor pricing to your exact needs (like the right amount of data to share across all your SIM cards for example) and includes comprehensive self-service capabilities at no extra cost.
For businesses tired of managing multiple telco relationships and waiting for basic service changes, we think that’s going to be a game changer.
The practical impact
Consider the time your team currently spends managing mobile services. Many large businesses find they're investing thousands of dollars annually in staff time on basic mobile administration.
Our self-service approach redirects that time toward projects that can drive business outcomes.
That’s why we’ve gone with the tagline “Business made SIMple”. We're providing businesses with efficient fleet management tools at no extra cost and pricing that’s tailored to the exact needs of your business.
Vineesh Thadakamalla, General Manager – Apps Services & Wholesale, Product & Programs
Vineesh Thadakamalla is the GM of Products- Applications and Service at Vocus. He has over two decades of experience in product development for the Technology sector, catering to wholesale and enterprise customers. He leads and empowers his teams to innovate and solve complex business and customer challenges, while adapting to the fast-changing market. He has a strong commercial acumen and a strategic vision for product management, development, and go-to-market.
To explore how Vocus Mobile can help streamline your mobile fleet management and to discuss pricing options with us, visit our Enterprise Mobile page, or enter your details below to speak to a Vocus Mobile Specialist.
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