SIP Voice Connect enables businesses and contact centres with large call volumes and high-capacity requirements to connect to the Public Switched Telephone Network (PSTN) over a dedicated IP network to access high-definition voice services.
It’s designed for medium businesses to large enterprises that require a minimum of 60 channels. Our solution is highly scalable, allowing you to add more channels quickly and easily as your needs change, all conveniently managed through online portals.
We provide migration and porting services, allowing you to maintain continuity of your existing phone numbers and compatible phone systems. Best of all, it doesn’t interfere with established PBX features.
Take advantage of low monthly fees and call rates. Only pay for what you use with per-second billing and free intra-office calling.
Stay connected during an outage with the ability to route calls to a recovery site or number with our business continuity add-on.
With SIP Voice Connect, it’s much easier and faster to add additional call capacity when and where you need it, like when new hires join or you expand sites.
Manage and make changes to your services with our online portals, with easy access to billing and support.
Rapid growth of the business and its customer base has seen nib Health Funds expand across the ANZ region. While the expansion has resulted in great success, the business identified an opportunity to improve internal communications and develop the scalability of its contact centres to better handle demands.
“The new model is commercially sound and it will also deliver cost savings in terms of downtime, but the greatest benefit to our business has been the overall improvement in the delivery of communications services. The relationship with Vocus has been key to allowing us to build on this momentum.”
Brendan Mills, Chief Information Officer
nib Health Funds
We have the in-house expertise to design and deliver solutions tailored to your needs.
We’re backed by a partner network offering extensive professional services.
We offer a suite of leading network, cloud, and connectivity solutions.
Our 24x7 Australia-based customer service means we can support you every step of the way.