SIP Voice Connect

A simple and cost-effective voice calling solution connecting sites with large call volumes.

Transform your contact centre experiences.

SIP Voice Connect enables businesses and contact centres with large call volumes and high-capacity requirements to connect to the Public Switched Telephone Network (PSTN) over a dedicated IP network to access high-definition voice services. ​

It’s designed for medium businesses to large enterprises that require a minimum of 60 channels. Our solution is highly scalable, allowing you to add more channels quickly and easily as your needs change, all conveniently managed through online portals.

We provide migration and porting services, allowing you to maintain continuity of your existing phone numbers and compatible phone systems. Best of all, it doesn’t interfere with established PBX features.

Key features

Competitive call rates

Take advantage of low monthly fees and call rates. Only pay for what you use with per-second billing and free intra-office calling.

Business continuity options

Stay connected during an outage with the ability to route calls to a recovery site or number with our business continuity add-on.

Highly scalable

With SIP Voice Connect, it’s much easier and faster to add additional call capacity when and where you need it, like when new hires join or you expand sites.

Simplify service management

Manage and make changes to your services with our online portals, with easy access to billing and support.

Case study: nib Health Funds

Rapid growth of the business and its customer base has seen nib Health Funds expand across the ANZ region. While the expansion has resulted in great success, the business identified an opportunity to improve internal communications and develop the scalability of its contact centres to better handle demands.

“The new model is commercially sound and it will also deliver cost savings in terms of downtime, but the greatest benefit to our business has been the overall improvement in the delivery of communications services. The relationship with Vocus has been key to allowing us to build on this momentum.”

Brendan Mills, Chief Information Officer
nib Health Funds

View case study

Why Vocus for SIP Voice Connect?

Your trusted technology partner

We have the in-house expertise to design and deliver solutions tailored to your needs.

Specialist expertise

We’re backed by a partner network offering extensive professional services.

Integrated solutions in one place

We offer a suite of leading network, cloud, and connectivity solutions.

Support when you need

Our 24x7 Australia-based customer service means we can support you every step of the way.

Get in touch with our team today

Call us on 1300 88 99 88 or fill out a contact form to find out how Vocus can help your business.