If you’re an Australian Vocus Satellite – Starlink user, you've already seen first-hand how low-earth orbit (LEO) satellite technology is changing the game. It’s not too much of a stretch to call it “fibre in the sky”.
But we know that when you choose Vocus, it’s not just speed you’re looking for; it’s also a great service experience.
In line with that, we’ve just released significant upgrades to self-service capabilities, so you no longer have to lodge a service request for common changes.
A suite of new features has gone live in our secure Vocus 360 Support Portal for Vocus Satellite – Starlink services. Here's what’s now available:
We’ve built the entire Vocus 360 experience to work well on mobiles and tablets. This means you can manage your Vocus Satellite – Starlink services on-the-go, with the same ease and efficiency as on a desktop.
Vocus’ close collaboration with Starlink continues to grow. We're working to expand the information available on the portal and to introduce more convenient self-service options using an API that interacts directly with Starlink’s core systems. This ensures that your experience with Vocus Satellite – Starlink will remain cutting-edge.