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Customers

We put our customers first.

We’re committed to doing the right thing by our customers and all others we touch across our value chain.

We recognise that our customers want to do business with ethical, accountable and sustainable companies and are dedicated to maintaining the highest standards across our value chain. This includes and committing to maintaining transparency, integrity, and honesty in everything we do, regularly reporting on our sustainability efforts, working collectively with to eliminate modern slavery practices and working to introduce tools to provide value chain insights and accountability.

We're dedicated to delivering excellent customer experiences and satisfaction through great service, products, and support. We do so in a number of ways, including investing in customer-led design, process improvement, improved analytics, and the design of our next-generation of products and services.

To increase customer satisfaction, we've also expanded our Customer Experience Program which underpins team performance, high-performance recognition, and continuous improvement programs.

We're committed to maintaining the privacy of all personal information collected and retained within our business.