Make it easy for customers to find you & improve your customer’s calling experience with a Vocus 13, 1300, or 1800 number
Vocus 13, 1300, or 1800 numbers provides a single point of contact for your business. It allows you to better manage your inbound calling experience by making it simple for customers to get in touch. Route any caller to the location most convenient to them with an easy-to-remember number. Improving your customers’ calling experience – it’s better business.
With the most competitive pricing available today, deliver more value to your business and customers with Vocus National Inbound Services, with access charges starting from just $20 per month on a 24- or 36-month contract. There is no better time to do business.
13 and 1300 numbers allow customers to call your business from all phones in Australia for a fixed charge, whilst an 1800 number is a free call for customers calling from a standard fixed line and most* mobile services within Australia — you’ll pay the call costs.
Provide a memorable number to your customers which is consistent with your brand identity with Vocus SmartNumbers®. Applicable to your National Inbound Service, Smartnumbers simplify customer contact by associating a letter to a number e.g. 13 2255 = 13 CALL.
* Some mobile service providers charge for calls to 1800 services.
Find out if National Inbound Services is a good fit for your business
- Simplified Business Number:
13, 1300, and 1800 numbers provide a single, memorable number to be redirected to geographical numbers based on defined call flow patterns.
- Intelligent Call Routing:
Direct calls to the right teams at the right locations based on your business strategy and goals, with features including: geographic routing, mobile- and time-based routing, announcements, and IVR services.
- Advanced Calling Features:
Provide even more control to your teams with the ability to enable event counters, account codes, and call filtering.
- Predictable Call Costs:
Call charges for calling these services are generally a fixed charge for the calling party or a reverse charge, paid for by you.
- Intelligent Network Reporter:
Provides near real-time performance reports for your inbound services. Graphical information is available via a secure portal.
- On-Line Manager:
Manage, configure, and test your routing options in real-time.
Vocus offers the following National Inbound Services:
|Vocus 13||13 numbers are short, easy-to-remember 6-digit numbers so customers can call your business|
|Vocus 1300||1300 numbers are 10-digit numbers that can be called from any fixed line or mobile service in Australia|
|Vocus 1800||1800 numbers allow customers in Australia to call your business from any fixed line or mobile service* for free|
|Smartnumbers®||Smart numbers can be applied to your 13, 1300 or 1800 service and can include a memorable numeric pattern or spell a word using the phone’s alphanumeric key pad|