If you are looking for assistance with your Vocus service, please see the contact details below. You can also see our Network Status page for current network incidents, or view our support material for our IP Tel product.

Vocus Support Centre

24x7 Support via phone, or email (during business hours)

Enterprise Support: 1800 262 663
(International calls: +61 8 6311 3702)

Wholesale Support: 1300 855 845
(International calls: +61 2 8117 5909)

Email: support@vocus.com.au

Nextgen Networks Customer?

Please see the contact details for Nextgen Support.