With effect from 19th September 2018, Nextgen Networks Customer Support is now supported by the Vocus Support Center.
They provide 24x7 support via phone, and also by email during business hours.

Enterprise Support: 1800 262 663
(International calls: +61 8 6311 3702)

Wholesale Support: 1300 855 845
(International calls: +61 2 8117 5909)

Email: support@vocus.com.au

Nextgen Fusion Customer Portal

For customers that need to access the Nextgen Fusion portal, it can still be accessed at the URL below.

fusion.nextgengroup.com.au