Nextgen Networks Customer Support

The Nextgen Group joined the Vocus Group in 2016, but support for existing Nextgen Networks customers is still provided by the Nextgen Support Centre. 

You can contact them for assistance and support for your Nextgen services through the details below:

Phone: 1800 099 299 (Australia)
+61 3 8613 3379 (International)

Email: smc@nextgengroup.com.au

Nextgen Fusion Customer Portal

For customers that need to access the Nextgen Fusion portal, it can still be accessed at the URL below.

fusion.nextgengroup.com.au