IP Tel Support

To be able to use the Vocus Unified Comms software clients, you will need Administrator access rights for your PC (to allow the installation to occur - please check with your IT Administrator), and a software licence to use the client, based on the UC feature packs you have been assigned.

Vocus Receptionist

• Hosted Client - Receptionist

Vocus Call Centre

• Hosted Client - Call Center
• Enhanced Call Centre Reporting Guide

Vocus Smart UC

Note: Smart UC is only available to customers who purchased or re-signed for Vocus IPTEL after 1 April, 2018. Please contact your account manager if you wish to upgrade prior version services to Smart UC.

• Smart UC 22.6.2 with Outlook Integration (Windows - EXE)
• Smart UC 22.6.2 with Outlook Integration (Windows - MSI)
• Smart UC 22.6.2 with Skype for Business Integration (Windows - EXE)
• Smart UC 22.6.2 with Skype for Business Integration (Windows - MSI)
• Smart UC Call Control Only Client 22.6.2 (Windows - EXE)
• Smart UC Call Control Only Client 22.6.2 (Windows - MSI)
• Smart UC 22.6.2 (Mac OS X)
• Smart UC Call Control Only Client 22.6.2 (Mac OS X)

Vocus UC-One

• Windows exe (21.3.1) Released Feb-2016
• Windows msi (21.3.1) Released Feb-2016
• Mac OSX (21.3.1) Released Feb-2016
• Android App
• iOS - iPhone/iPad App

Vocus Enterprise Assistant (Toolbar)

• Windows exe (21.0.3)
• Windows msi (21.0.3)