Data Centre access ticketing & request system
Customer access to our data centres is processed through our Ticketing & Request system. Customers can request access by simply sending an email to the respective Data Centre address that they require access to. This process is used for all requests pertaining to:
- Access requests
- Remote Hands
- Induction requests
- Equipment movement requests
- Request for information
Please include as much information as possible in your email in order for us to better assist you.
If you have any urgent enquiries, you can contact our team direct on 1300 860 840.
New South Wales
| Data Centre | Contact Email Address |
|---|---|
| VDC-SYD01 Doody St | vdc-syd01@vocus.com.au |
| VDC-SYD02 Brookhollow ave | vdc-syd02@vocus.com.au |
Victoria
| Data Centre | Contact Email Address |
|---|---|
| VDC-MEL03 530 Collins | vdc-mel03@vocus.com.au |
| VDC-MEL04 Thornton Crescent | vdc-mel04@vocus.com.au |
| VDC-MEL05 King Street | vdc-mel05@vocus.com.au |
Western Australia
| Data Centre | Contact Email Address |
|---|---|
| VDC-PER01 Perth iX |
vdc-per01@vocus.com.au |
| VDC-PER02 Watts Pl | vdc-per02@vocus.com.au |
| VDC-PER03 Bennett St | vdc-per03@vocus.com.au |
| VDC-PER04 McGrath Rd | vdc-per04@vocus.com.au |
| VDC-PER05 King Edward Rd | vdc-per05@vocus.com.au |
| VDC-PER06 St Georges Tce | vdc-per06@vocus.com.au |
| VDC-PER07 Adelaide Tce | vdc-per07@vocus.com.au |
| VDC-PER08 St Georges Tce | vdc-per08@vocus.com.au |
| VDC-PER09 Murchison Tce | vdc-per09@vocus.com.au |