Following the recent Vocus acquisition of Amcom by Vocus we have been working on streamlining and improving our Customer experience. 

One of these initiatives is to process customer accesss requests more efficiently through our Ticketing and Request system. Customers can do this by simply sending an email to the respective Data Centre address that they require access to. This can now be used for all requesting pertaining to:

  • Access requests
  • Remote Hands
  • Induction requests
  • Equipment movement requests
  • Request for information 

Please include as much information as possible in your email for us to assist you. 

Old Data Centre Name

New Data Centre Name

Contact Email Address

DC1 – B2 45 St Georges Terrace

VDC-PER08 St Georges Tce.

DC2 – 7 Murchison Terrace

VDC-PER09 Murchison Tce.

DC3 – Bennett St

VDC-PER03 Bennett St

DC4 - Henderson

VDC-PER04 McGrath Rd

DC5 – King Edward Rd

VDC-PER05 King Edward Rd

DC6 – RBA 45 St Georges Terrace

VDC-PER06 St Georges Tce.

DC7 – 1 Adelaide Terrace

VDC-PER07 Adelaide Tce.