The all-in-one IP WAN solution that streamlines your business operations
Posted on October 09, 2017
Every business needs its own internal network to conduct successful operations. This becomes even more important with offices, colleagues and clients located across a building, a suburb, a state, country or all over the world. It is also critical that these systems are easily accessed remotely, without the threat of outside intrusions.
Previously, these networks only needed to be configured for one location and serviced the local area (LAN) and connected computers in one office with network cables via a switch.
Today, with businesses spanning different locations—locally and even internationally—wide area networks (WAN) allow for global scope in setting up these networks.
And with the challenges of distance, variety of connectivity options and security requirements, connecting people and programs at speeds that eliminate lag and critical down times can be a complex activity.
How an IP WAN is different to the rest
The primary difference between a Layer 3 IP WAN and other WAN solutions is that this is an all-in-one package.
It allows you to completely outsource all of your design, implementation, management and maintenance to experts who are available around the clock—seven days a week—to support you.
Some of the key features include:
- Scalable bandwidth to suit your business needs
- The ability to add additional sites as you grow
- The protection of Strong Service Level Agreements (SLAs) to ensure you get what you need from the software
- A full suite of ICT services that can be turned on and off as required
- A dedicated management portal to monitor metrics in real-time
- End-to-end management, nothing to do at your end. This covers software, hardware and firmware
- Dedicated professionals on a 24/7 helpdesk.
This means you don't need to do anything to set up the network or manage it. The Vocus professionals will do it all for you, allowing you to do what you do best—run your business successfully.
How IP WAN remains stable at all times
Vocus has a range of Quality of Service (QoS) options to suit every business type. These measures manage delays, monitor bandwidth and error rates to allow for prioritisation of network traffic where it is needed.
Essentially these options will divert resources to where they are needed, as they are needed, to ensure that there is no lag or downtime.
Tourism company triples effectiveness with IP WAN
Newcastle tourism operator Scenic Tours relies on strong connections, with national offices and international stakeholders tapping into their network as part of everyday operations.
With Vocus, the communications network was upgraded to an MPLS WAN which Scenic Tours IT group manager Steve Morris said tripled connection quality from 50Mbps to 150Mbps.
“We wanted to move up a gear with our IT infrastructure and also continue to grow our operations into new areas,” said Steve.
"Vocus worked with us to solve our network challenges and implement EG—business productivity software that supports our communications-as-a-service (CaaS) call centre and is powered by Interactive Intelligence," he said.
"This kind of technology not only helps our staff to manage the volume of incoming calls and activity, but allows us to serve our customers and our stakeholders much more efficiently."
Vocus Communications offers a Managed IP WAN solution, taking all the hard work out of setting up your network. This includes a dedicated management portal so you can monitor all of your connections in real time. Contact us today to discuss the best solution for your business.