Ever since computers became mainstream in Australian offices, the threat of viruses and other malicious intrusions have been an issue that IT managers have needed to mitigate.
And the latest threat businesses have to fear are Distributed Denial of Service (DDoS) attacks, which can shut down an entire…
For many businesses, telephony services are an ongoing source of dissatisfaction because of the gap between what is promised and what is delivered by mainstream telcos.
As a result, enterprises often feel powerless when it comes to setting up phone lines, Internet services and other office technology…
Unified Communications tools optimise the world of communications we have at our fingertips. In business, UC enables a flexible and more productive workforce, as well as reducing cost by streamlining processes. Like many technologies, UC advancements are constantly evolving and improving to make our…
There are two primary options available to business when it comes to data backup: onsite or offsite.
The traditional method is utilising onsite technology, which typically involves housing data in servers within your organisation. But in the modern world, more and more businesses are turning towards…
The cloud has matured to such an extent that many organisations are now following a cloud-first or even a cloud-only strategy. Alongside this, momentum in software-defined infrastructure, containers and DevOps is fuelling the transformation of IT as business leaders look for increased agility from their…
It's time for SMEs to get off the ground and into the cloud. If you’re still tethered to your desk with an old-school analog POTS (plain old telephone system) or IP-VoIP, you're behind the times.
Your competitors are working in the cloud while eating your lunch. In fact, your competitors can stop for…
Toll fraud, or the unauthorised use of phone lines, is costly for both telecommunications companies as well as their customers. However there are some simple steps which can be taken to better protect yourself and your business to minimise the risk of becoming a victim of toll fraud.
What is toll…
Small businesses are moving away from the traditional model of desktop computers and expensive software licences. You’re more likely to be working across your phone, a tablet and a laptop than spending all your working hours at a desk with your hard drive.
Getting into the cloud doesn't have to mean…
The rise of mobile telecommunications is paving the way for the demise of the landline telephone in Australian homes.
Australian Communications and Media Authority (ACMA) figures show that in 2009, nine out of 10 Australian households had a landline phone in their home. By late 2016, a quarter of the…
It is essential that every business has a Business Continuity Plan (BCP). It means when disaster hits, your organisation can continue operating and have the resilience to recover quickly.
What makes a good Business Continuity Plan (BCP)?
Also known as a Business Continuity Action Plan or Business…